Brinker Worldwide Renews Its Parnership with QSR Automations, Plans to Improve Chili’s Kitchen Show System |

The primary set up of ConnectSmart Kitchen passed off in February, and full deployment to roughly 1,200 Chili’s eating places must be accomplished in 2024.


8.29.2023

Brinker Worldwide, Inc., proprietor of Chili’s® Grill & Bar, is renewing its partnership of greater than 20 years with QSR Automations, a worldwide business chief in kitchen automation and visitor administration companies. As a part of this settlement, Chili’s will improve its kitchen show system to ConnectSmart® Kitchen. These technological enhancements are a part of the reinvention plan laid out by Brinker’s President and CEO, Kevin Hochman “to simplify the enterprise and make it enjoyable once more.”

A number of the many enhancements to come back from this improve embody elevated capabilities of touchscreens, plus Cloud-connectivity, which permits for centrally managed datasets and extra integrations sooner or later. The primary set up of ConnectSmart Kitchen passed off in February, and full deployment to roughly 1,200 Chili’s eating places must be accomplished in 2024.

“There was immense change each in our enterprise and the restaurant business as an entire over the previous 20 years, however it’s clear that QSR Automations stays one of the best in breed for kitchen expertise,” mentioned Pankaj Patra, CIO at Brinker Worldwide. “They’ve been an impressive associate, and we look ahead to our relationship rising as we evolve collectively.”

QSR Automations and Brinker Worldwide’s partnership started in 2001 when Chili’s turned the primary informal chain to undertake QSR Automations’ legacy kitchen show system. Later, QSR Automations was integral in helping Brinker to implement their curbside pick-up function, effectively earlier than the pandemic made off-premise eating a necessity for therefore many eating places. This innovation poised Brinker for achievement in 2020 when it rapidly launched its carryout-only idea, It’s Simply Wings, once more with QSR Automations’ assist.

“I can confidently say that Brinker Worldwide has helped us simply as a lot as we’ve helped them through the years,” mentioned Anglea Leet, CEO of QSR Automations. “The flexibility to be taught from and develop with our long-term prospects has been completely very important to the evolution of our expertise. We’re wanting ahead to our subsequent steps collectively.”

ConnectSmart is now in 21 of the highest 25 fast-casual eating places in america.

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